In Defense of Soviet Waiters

There’s been a bit of a discussion about affective labor going around. Paul Myerscough in the London Review of Books describes the elaborate code with which the Pret a Manger chain enforces an ersatz cheerfulness and dedication on the part of its employees, who are expected to be “smiling, reacting to each other, happy, engaged.” […]

Occupy Beyond Occupy

As everyone knows by now, Jacobin issue 9 is out (except for you print subscribers, sorry you lot, your issues aren’t being shipped until January 4). There’s lots of great stuff there to dig into. My lead editorial for this issue began its life as a blog post, and it was originally just going to […]